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Jr. Customer Support Executive - Jobs and Internships HUB

Jr. Customer Support Executive Jobs Available in Karachi, Sind, Pakistan

Date Posted: Dec 11, 2022
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Job Detail

  • Location:
    Karachi, Sind, Pakistan
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Rotating
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Apply Before:
    Dec 11, 2026

Job Description

Responsibility:

 
The candidate will be responsible for providing Customer Support and Managing Relationships with customers from the US/UK Region.
Analyzing customer data to improve customer experience, leading to sustainable business growth.
Providing accurate, valid, and complete information by using the right methods and answering calls professionally and providing solutions to the customer.
The Customer Success Manager has to plan and initiate the different strategic processes to handle customers on various E-commerce Platforms such as eBay, Amazon, Walmart & others
Manage the entire Customer Support Team, suggest ways, and provide timely feedback to the team for enhancing customer experience.
Solving Complexities related to a Customer Case and providing the best possible solutions.
Suggest Improvements for retaining customers and suggest new ideas for acquiring more customers leading to revenue growth.
Creating a positive work environment and motivating the team to achieve the desired objectives by identifying gaps and suggesting ways of improvement.
Requirements:
Minimum year of experience in Customer Support Management.
Experience in E-Commerce Sales and Strategy planning is a MUST.
Hands-on expertise in US Marketplaces like eBay, Amazon, Walmart, Wish, Etsy, etc.
Knowledge about Major Ecommerce Models like dropship, Retail arbitrage along with Amazon FBA, FBM, and PL.
A Self – Starter who seeks challenges with exceptional communication and interpersonal skills.

Benefits

Handsome salary

Company Overview

Karachi, Sind, Pakistan

Dear Employer, We are providing Free Job Posting services, You may contact us on muzammil.jih@gmail.com OR Whatsapp 03042584691. Read More

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