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Inbound Customer Service Representative - Jobs and Internships HUB

Inbound Customer Service Representative Jobs Available in Lahore, Punjab, Pakistan

Date Posted: Dec 11, 2022
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Job Detail

  • Location:
    Lahore, Punjab, Pakistan
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Apply Before:
    Dec 11, 2026

Job Description

RESPONSIBILITIES :
1. Handle inbound and outbound calls to Customers and Clients
2. Identify needs of Customers, resolve issues and provide Solutions.
3.Ensure following Customer Service script provided by Company for Uniformity
4.Maintain Good Customer Relations.
5.Meet personal and team targets
6.Maintain Records of conversations with Customer and analyze Data.
7.Write and Submit timely reports on performance, targets, and customer queries.
8.Following company policies and procedures.
9.Upsell other Products whenever possible.

QUALIFICATION AND EXPERIENCE:
- Atleast intermediate or preferably Bachelor's degree in commerce or business.
- Prior experience in Call Center Customer Service /Telesales for atleast 1 year in international Campaign.
-Good knowledge of CRM practices and systems
-Excellent English Communication Fluency

SKILLS:
Strong multitasking, time management, and target Achieving Skills.
Customer oriented Attitude with professionalism.

JOB LOCATION:
2nd floor, 25 GULSHAN BLOCK ALLAMA IQBAL TOWN LAHORE

Job Type: Full-time

Ability to commute/relocate:

  • Lahore: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • No. of Years experience in Call Center
  • How many years do you have Working experience as Customer Service Representative?

Education:

  • Intermediate (Preferred)

Experience:

  • Customer Support Representative: 1 year (Preferred)

Language:

  • English (Preferred)

Shift availability:

  • Day Shift (Preferred)

Benefits

Handsome salary

Company Overview

Karachi, Sind, Pakistan

Dear Employer, We are providing Free Job Posting services, You may contact us on muzammil.jih@gmail.com OR Whatsapp 03042584691. Read More

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