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Customer Support Executive - Jobs and Internships HUB

Customer Support Executive Jobs Available in Lahore, Punjab, Pakistan

Date Posted: Dec 11, 2022
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Job Detail

  • Location:
    Lahore, Punjab, Pakistan
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Dec 11, 2026

Job Description

  • Identify customer inquiries, concerns, and overall needs and provide accurate answers and resolutions via phone, live chat, and email.
  • Provide remote software training to customers and follow up customers to make sure they’re using the software.
  • Address customer complaints in a compassionate and patient manner via live chat and telephone.
  • Research and follow-up with customer issues and report customer requests to the development team.
  • Maintain a competent understanding of the company’s products and their functions.
  • Follow company communication procedures, policies, and guidelines at all times.

Required Skills:

  • Outstanding written and verbal English communication skills.
  • Proven experience of customer interaction via Live Chat, Email & Call.
  • Demonstrated experience using standard office software (such as MS Office, TeamViewer, Ring Central or similar call-center solutions) & web based technologies (such as dropbox and google drive etc).
  • Preference will give to those who has working experience in a high-volume call center environment.
  • Preference will be given to those who has IT/technical background or experience, knowledge about ERP or worked in a SAAS based software company.

Future Growth & Benefits:

  • Health Insurance (IPD)- Self, Spouse & Children
  • Provident Fund
  • Paid Leaves (Casual, Medical & Annual)
  • Subsidise Lunch/Dinner
  • Maternity & Paternity Benefits
  • Long Service Awards & Recognition
  • Monthly allowances (Fuel, Parking, Mobile)
  • Quarterly Performance Bonuses
  • Paid Trips & Tours
  • Profit/Stocks Sharing Plan (Tenured Employees)
  • Pick & Drop is available for Females (Night Shift)

Job Type: Full-time

Salary: Up to Rs80,000.00 per month

Ability to commute/relocate:

  • Lahore: Reliably commute or planning to relocate before starting work (Required)


  • English (Required)

Shift availability:

  • Night Shift (Required)

Application Deadline: 20/11/2022


Handsome salary

Company Overview

Karachi, Sind, Pakistan

Dear Employer, We are providing Free Job Posting services, You may contact us on OR Whatsapp 03042584691. Read More

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